Terms of Use



These Terms and Conditions of Service (the “Terms and Conditions”) are an agreement between you and OSA Technologies (Pty) Ltd. Along with our representatives, officers, shareholders, subsidiaries, affiliates, parents, employees, and agents (collectively “On Show App” or “we” or “us” or “our”), we provide the website at www.onshowapp.com.

These Terms and Conditions govern your use of the www.onshowapp.com website and the mobile applications or other online services where these Terms and Conditions are posted (collectively, the “Website”). Unless explicitly stated otherwise, any new tools or applications that alter or improve the current Website will be included in the definition of “Website.” Your use of the Website is subject to these Terms and Conditions, which you acknowledge, agree to and consent to by using the Website. These Terms and Conditions include our Privacy Policy, which is available at https://www.onshowapp.com/privacy.php and which is hereby incorporated by reference, as well as the Terms and Conditions for Product Purchases.

All role player and other products made available through the Website will be referred to, collectively, as the “Products.” Please read these Terms and Conditions carefully before ordering any products from us. You should print a copy of these Terms and Conditions for future reference. When using the Website, you will be subject to all displayed rules and policies. Such rules and policies are hereby incorporated by reference into these Terms and Conditions. We may also offer other websites that are governed by different terms and conditions.

These Terms and Conditions may be amended by us from time to time at our sole discretion. Please periodically review the controlling version of the Terms and Conditions. By continuing to use the Website subsequent to us making available an amended version of the Terms and Conditions, you thereby acknowledge, agree to, and consent to such amendment. You cannot create an account, buy our Products or register to our services without agreeing to these Terms and Conditions.

Service Availability Our Website is intended for use only by people residing in the Republic of South Africa. We do not accept orders from individuals outside the Republic of South Africa.

By placing an order through our Website, you warrant that:

- You are legally capable of entering into binding contracts; - You are at least 18 years old; - You are a resident of the Republic of South Africa; and - You are accessing our Website from South Africa. Without in any way limiting the foregoing, you may not download or export any software or technical data from this Website, or purchase any Products or services from this Website, if you are not intending to use the product.

Waiver of Jury Trial As discussed further below, both you and On Show App agree, with the limited exceptions noted below, to resolve all disputes between you and On Show App through BINDING ARBITRATION as further provided below. ARBITRATION MEANS THAT YOU AND THE COMPANY ARE EACH WAIVING THE RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION.

Consent to Electronic Record Keeping YOU CONSENT TO ENTERING THESE TERMS AND CONDITIONS ELECTRONICALLY, AND TO STORAGE OF RECORDS RELATED TO THESE TERMS AND CONDITIONS IN ELECTRONIC FORM.

Accessing the Website You may access portions of the Website without registering. However, in order to access some portions and features of the Website, and to make purchases, you will be required to register an account with and sign into the Website. You are responsible for maintaining the confidentiality of your username, password and other information used to register and sign in to the Website, and you are fully responsible for all activities that occur under this password and username. Please immediately notify us of any unauthorized use of your account or any other breach of security by contacting us at support@onshowapp.com. If you use our Website over mobile devices, you hereby acknowledge that your service provider's normal rates and fees, such as excess broadband fees, will still apply.

Product Descriptions We make reasonable efforts to display, as accurately as possible, the colors of our Products. However, the actual colors you see depend on your monitor or device, and thus we cannot guarantee that the colors of Products you see when viewing the Website will be accurate.

Product Shipping, Guarantee and Return Policies Please refer to our Terms and Conditions for Purchases at the bottom of this page for more information on our shipping rates, refund policies, and other policies and procedures, all of which are incorporated herein by reference. The Terms and Conditions include separate provisions regarding warranty disclaimers and liability limitations.

Our Intellectual Property On Show App and our associated names are our trademarks and/or service marks. Other trademarks, service marks and names used on or through the Website, such as trademarks, service marks, names, or logos associated with third party organizations, are the trademarks, service marks, or logos of their respective owners. You are granted no right or license with respect to any of the foregoing trademarks, service marks, or logos.

Certain materials available on or through the Website are our Works (i.e., Content we own, authored, created, purchased, or licensed). Our Works may be protected by copyright, trademark, patent, trade secret, and/or other laws, and we reserve and retain all rights in our Works and the Website. We hereby grant you a royalty-free, limited, revocable, non-sublicensable, and non-exclusive license to access our Works solely for your personal use in connection with using the Website. You may print off one copy of and may download extracts of any pages from our Website for your personal reference. You must not use any part of our copyright or patent materials for commercial purposes without first obtaining a license to do so from us. You may not otherwise reproduce, distribute, communicate to the public, make available, adapt, publicly perform, link to, or publicly display the Works or any adaptations thereof unless expressly set forth herein.

Content Posted by Users You and other users of the Website may be able to upload, post, create, make available, send, share, communicate, or transmit ("Post") data, information, images, comments, ideas, or other types of content (collectively "Content") to or through the Website and other websites linked to on the Website. You understand that all Content Posted by users of the Website ("User Content") is the sole responsibility of the person from whom such content originated. We do not control User Content and we do not make any guarantee whatsoever related to User Content. Although we sometimes review User Content, we are not obligated to do so. Under no circumstances will we be liable or responsible in any way for any claim related to User Content.

You retain ownership of the intellectual property contained in your User Content. However, you grant us a royalty-free, irrevocable, transferrable, sublicensable, and non-exclusive perpetual license throughout the universe for use in any and all media whether now known or hereafter devised to use and exploit (including without limitation by reproduction, distribution, public display, adaptation, communication to the public, and/or public performance, and including for commercial or advertising purposes) any and all User Content that you Post to or through the Website without any right of review or approval by you. You also waive to the full extent permitted by law any and all claims against us related to moral rights in the User Content. In no circumstances will we be liable to you for any exploitation of any User Content that you Post. You affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish and exploit User Content that you Post.

We have no obligation of confidentiality, express or implied, with respect to User Content that you Post to or through the Website or that you otherwise submit to us, and we will be entitled to use, exploit, or disclose (or choose not to use, exploit, or disclose) such User Content at our sole and absolute discretion without any obligation to you whatsoever (i.e., you will not be entitled to any compensation or reimbursement of any kind from us under any circumstances whatsoever).

If you are a minor, you should not be Posting any User Content. However, if you do so and you want us to remove the User Content from the Website, please contact us at support@onshowapp.com. You will need to provide us with specific information describing the location of the User Content that you want us to remove. We will take reasonable efforts to remove the User Content upon receiving a sufficient request but we cannot ensure complete or comprehensive removal of the User Content.

Prohibited Conduct/Representations and Warranties You represent and warrant that you will not use the Website to:

- Violate any law (including without limitation laws related to torts, contracts, export controls, patents, trademarks, trade secrets, copyrights, defamation, obscenity, rights of publicity, or other rights) or encourage or provide instructions to another to do so; - Act in a manner that negatively affects other users’ ability to use the Website, including without limitation by engaging in conduct that is harmful, hateful, threatening, abusive, inflammatory, intimidating, violent or encouraging of violence, harassing, stalking, invasive of another’s privacy, or racially, ethnically, or otherwise objectionable; - Post or otherwise submit to us any User Content that we determine in our sole discretion is: (i) unlawful, harmful, harassing, fraudulent, threatening, intimidating, violent, encouraging of violence, abusive, libelous, defamatory, vulgar, obscene, hateful, or racially, ethnically or otherwise discriminatory; (ii) is derogatory or harmful to On Show App’s reputation; (iii) is harmful to children in any manner; and/or (iv) seeks to or discriminates against any individual based on race, gender, national origin, sexual preference, physical or mental handicap or on any other basis. - Post or otherwise submit to us any User Content containing unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, pyramid schemes, or any other form of unauthorized solicitation; - Post or otherwise submit to us any User Content containing contests, lotteries, or otherwise related to gambling; - Post or otherwise submit to us any User Content containing copyrighted materials, or materials protected by other intellectual property laws, that you do not own; - Post or otherwise submit to us any User Content for which you have not obtained all necessary written permissions and releases; - Misrepresent any fact (including without limitation your identity); - Post or otherwise submit to us any software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, including by engaging in any denial of service attack or similar conduct; - Exceed your authorized access to any portion of the Website; - Collect or store personal data about anyone; - Modify without permission any part of the Website; - Obtain or attempt to access or otherwise obtain any Content or information through any means not intentionally made available or provided for through the Website; - Exploit errors in design, features which are not documented and/or bugs to gain access that would otherwise not be available; - Use any robot, spider, scraper, or other automated means to access the Website for any purpose; - Take any action that imposes, or may impose an unreasonable or disproportionately large load on our infrastructure; or - Interfere or attempt to interfere with the proper working of the Website or any activities conducted on the Website, or bypass any measures we may use to prevent or restrict access to the Website. Notice of Copyright Infringement If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to our Copyright Agent:

- A description of the copyrighted work that you claim has been infringed; - Your address, telephone number, and email address; - A description of where the alleged infringing material is located (if you provide us with a URL, that helps us located the content quickly); - A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; - An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and - A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf. For Customer Service assistance please email us at support@onshowapp.com.

FOR COPYRIGHT NOTICES ONLY Copyright Agent: Adam's & Adam's office: 021 432 6000 e-mail: mail@adams.africa The Copyright Agent will not address non-copyright inquiries. Do not knowingly, materially misrepresent that material is infringing. Doing so may subject you to liability under the Copyright Act of 98 1978.

Making Complaints If you believe that your rights, or the rights of a third party, are being violated in any way by any Content accessible on or through the Website, please contact us at support@onshowapp.com. Where appropriate, we will work to prevent unlawful activity from taking place on or through the Website.

Third-Party Websites The Website contains links to websites of third parties and advertisements of third-party products and services. If you use these links, you will leave the On Show App Website. These third parties and their websites are not under our control. We do not examine or evaluate these websites and we are not responsible for their content or operation. By providing links to these websites, we do not approve, warrant or endorse, or otherwise make any representation about them or their owners or operators, and do not assume any related responsibility or liability. You should exercise your own judgment in evaluating and using these websites. When you link to these websites, you become subject to their terms and conditions of use and privacy policies. We do not endorse these websites and our Privacy Policy and Terms and Conditions do not apply to them.

You expressly release us from any and all liability arising from your use of any third party website, service or content. Your dealings with or participation in promotions of advertisers found on those third party websites, including payment or delivery of products, and any other terms, including, but not limited to warranties, are solely between you and those advertisers. You specifically agree that we are not responsible for any loss or damage of any sort resulting or arising from your dealings with those third party websites and/or their advertisers.

Release If you have a dispute with one or more users of the Website, or with any party who provides advertising or third-party services on or through the Website, or with any party who provides a website linked to on the Website, you release us from any and all claims, demands, and damages (incidental, indirect, punitive, statutory, exemplary, expectation, special, or consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such dispute. You also waive which says: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR."

You also waive any and all benefits and rights that would otherwise accrue to you by reason of the provisions of common law of any province of the Republic of South Africa, or any political entity or nation, province or local law or regulation that may govern this release. You agree not to file any action or lawsuit inconsistent with the foregoing release.

Indemnification You will indemnify and hold us harmless from any and all third party claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and expenses), relating to or arising under or out of the relationship between you and us described in these Terms and Conditions, including any breach of the representations and warranties contained herein. You hereby agree that we have the sole right and obligation to control the legal defense against any such claims, demands, or litigation, including the right to select counsel of our choice and to compromise or settle any such claims, demands, or litigation.

Disclaimers YOU USE THE WEBSITE AT YOUR SOLE RISK. WE PROVIDE THE WEBSITE "AS IS" AND "AS AVAILABLE". WE EXPRESSLY DISCLAIM TO THE FULL EXTENT PERMITTED BY LAW ALL WARRANTIES OF ANY KIND RELATED TO THE WEBSITE AND CONTENT OBTAINED THROUGH THE WEBSITE, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE WEBSITE.

WE MAKE NO WARRANTY THAT (1) THE WEBSITE WILL MEET YOUR REQUIREMENTS; (2) THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (3) THE WEBSITE RESULTS WILL BE ACCURATE OR RELIABLE; (4) THE QUALITY OF ANY CONTENT OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS; OR (5) THE WEBSITE, OUR SERVERS, OR COMMUNICATIONS SENT FROM US WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

NO INFORMATION OBTAINED BY YOU FROM US OR THROUGH THE WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Limitation of Liability TO THE EXTENT ALLOWED BY LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE TO YOU FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS THE RESULT OF THE FOLLOWING:

- DELAYING, REJECTING, OR REMOVING ANY OR ALL CONTENT AT ANY TIME FOR ANY OR NO REASON WHATSOEVER WITH OR WITHOUT NOTICE TO YOU; - MODIFYING OR DISCONTINUING TEMPORARILY OR PERMANENTLY, THE WEBSITE (OR ANY PART THEREOF) WITH OR WITHOUT NOTICE TO YOU FOR ANY OR NO REASON WHATSOEVER; - IMMEDIATELY TERMINATING YOUR ACCESS TO THE WEBSITE FOR ANY OR NO REASON WHATSOEVER AND WITH OR WITHOUT NOTICE TO YOU; - THE ACCURACY, USEFULNESS, OR AVAILABILITY OF ANY INFORMATION POSTED TO OR THROUGH THE WEBSITE; OR - ANY LOSS OR DAMAGE OF ANY SORT INCURRED BY YOU AS A RESULT OF INTERACTIONS YOU HAVE WITH THIRD-PARTIES FOUND ON OR THROUGH THE WEBSITE. IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY INCIDENTAL, INDIRECT, PUNITIVE, STATUTORY, EXEMPLARY, EXPECTATION, SPECIAL, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING DAMAGES FOR LOSS OF PROFIT, LOSS OF GOODWILL, INTERRUPTION, LOSS OF BUSINESS INFORMATION OR ANY OTHER FINANCIAL LOSS) IN ASSOCIATION WITH ANY CLAIM, OR ANY LOSS, DAMAGE, ACTION, SUIT OR OTHER PROCEEDING RELATING TO OR ARISING UNDER OR OUT OF THE TERMS AND CONDITIONS, EVEN IF WE HAVE BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER THE ACTION IS FOUNDED UPON CONTRACT, INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, TORT, NEGLIGENCE OR OTHER GROUNDS. YOU AGREE NOT TO FILE ANY LAWSUIT OR PROCEEDING INCONSISTENT WITH THE FOREGOING LIABILITY LIMITATIONS.

Jurisdictional Restrictions SOME JURISDICTIONS MAY NOT PERMIT CERTAIN LIABILITY LIMITATIONS OR WAIVERS. IF ANY COURT DETERMINES THE LAW OF SUCH A JURISDICTION APPLIES, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

Dispute Resolution; Limit on Time to Bring Claim; Arbitration of Claims; Class Action Waiver ANY CLAIM OR CAUSE OF ACTION RELATING TO, ARISING UNDER OR OUT OF YOUR USE OF THE WEBSITE, INCLUDING ANY SALES MADE THROUGH THIS WEBSITE, MUST BE FILED WITHIN TWELVE MONTHS AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.

Both you and On Show App agree, with the limited exceptions noted below, to resolve all disputes between you and On Show App through BINDING ARBITRATION as further provided below. ARBITRATION MEANS THAT YOU AND THE COMPANY ARE EACH WAIVING THE RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION.

Any dispute submitted to arbitration under these Terms and Conditions will be governed by the laws of your province of residence without respect to its choice (or conflict) of laws rules.

Jurisdiction and venue for any dispute will be in East London, Eastern Cape. Each party submits to personal jurisdiction and venue in that forum for any and all purposes. If this paragraph would render any other paragraph or provision of these Terms and Conditions unenforceable, then jurisdiction and venue will instead be in your home province of residence.

This arbitration agreement is subject to the Arbitration Act 42 of 1965 and is enforceable pursuant to its terms on a self-executing basis. Either party may seek enforcement of this provision in any court of competent jurisdiction.

The arbitrator shall determine any and all challenges to the arbitrability of a claim. The arbitral award will be judicially enforceable. Any court of competent jurisdiction may, and upon request shall, enter judgment on the arbitral award. Either party may seek confirmation (judgment on the award) and/or enforcement in any court of competent jurisdiction.

Both you and On Show App waive the right to bring any claim covered by this dispute resolution provision as a class, consolidated, representative, or collective action, or to participate in a class, consolidated, representative or collective action regarding any claim covered by this dispute resolution provision brought by anyone else.

Notwithstanding any provision in the Consumer Arbitration Rules to the contrary, the arbitrator shall not have the authority or any jurisdiction to hear the arbitration as a class, consolidated, representative or to consolidate, join, or otherwise combine the claims of different persons into one proceeding. If a proposed class, consolidated, representative, collective or arbitration is initiated notwithstanding the above prohibition and it is finally determined by the arbitrator (or a court of competent jurisdiction) that the waiver specified herein is not enforceable, then the entirety of this Dispute Resolution procedure will be null and void.

Notwithstanding the foregoing binding arbitration procedure, either party may bring an individual action in small claims court (provided the claim otherwise qualifies for such program) as an alternative to proceeding with arbitration.

You may elect to opt out (exclude yourself) from the final, binding arbitration procedure and the class action waiver specified in these Terms and Conditions by doing the following. Within 15 days of creating your On Show App account, you must send a letter to On Show App, Attn: Legal Department, P.O Box 13522 Vincent Part, East London, 5247 that specifies (1) your name, (2) your account member name, (3) your mailing address, and (4) your request to be excluded from the final, binding arbitration procedure and class action waiver specified in these Terms and Conditions. All other Terms and Conditions shall continue to apply to you and your account, including the requirement to participate in pre-dispute mediation. You are not required to send the letter by confirmed mail or return receipt requested, but it is recommended that you do so. Your request to be excluded will only be effective and enforceable only if you can prove that the request was postmarked within the applicable 15-day deadline.

Termination of Service You agree that On Show App may, without prior notice, immediately terminate, limit your access to, or suspend your account based on any of the following: (a) breach or violation of these Terms and Conditions; (b) upon request by law enforcement; (c) unforeseeable technical or security issues or problems; (d) extended periods of inactivity; or (e) fraudulent, deceptive, or illegal activity, or other activity which On Show App believes is harmful to this Website or its business interests. You agree that termination, limitation of access and/or suspension will be made in On Show App’s sole discretion and that On Show App shall not be liable to you or any third party for the termination, limitation of access, and/or suspension of your account.

Upon termination you will no longer have a right to access your account or your User Content. We will not have any obligation to assist you in migrating your data or your User Content and we may not keep any back up of any of your User Content. We will not be responsible for deleting your User Content.

Miscellaneous These Terms and Conditions constitute the entire agreement between you and On Show App, and govern your use of the Website and purchases made thereon.

We each acknowledge that, in entering into these Terms and Conditions, neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them.

These Terms and Conditions and the rights, benefits and obligations contained herein are fully assignable by us and will be binding upon and inure to the benefit of our successors and assigns.

No party, nor any of the parties' respective attorneys, will be deemed the drafter of these Terms and Conditions for purposes of interpreting any provision hereof in any judiciary or other proceeding that may arise between the parties.

Except as otherwise expressly provided in these Terms and Conditions, there will be no third-party beneficiaries to these Terms and Conditions. For the purpose of clarity, On Show App representatives, shareholders, officers, subsidiaries, affiliates, employees and agents are intended third-party beneficiaries.

No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms and Conditions.

Any failure by us to exercise or enforce any right or provision of these Terms and Conditions will not constitute a waiver of such right or provision. Any waiver of any right or provision of these Terms and Conditions must be in writing.

If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the court should nevertheless endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms and Conditions remain in full force and effect.

The headings in these Terms and Conditions are for convenience only and have no legal or contractual effect.

Unless otherwise expressly stated herein, the laws of the Republic of South Africa, without regard to the principles of conflicts of laws, will govern these Terms and Conditions, your use of the Website, and all matters relating to your access to, and/or use of, the Website, including all disputes between you and us. You also agree that the Website will be deemed solely based in East London.

“Include,” “Includes,” “Including,” “include,” “includes,” and “including” herein mean including without limitation.

All notices given by you to us must be given to OSA Technologies (Pty) Ltd On Show App at support@onshowapp.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified herein. Notice will be deemed received and properly served immediately when posted on our Website, 24 hours after an e-mail is sent, or on the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

Terms and Conditions for Purchases

On Show App Platform YOU ACKNOWLEDGE AND AGREE THAT, WHEN YOU SIGN UP FOR A ROLE PLAYER PLAN, YOU WILL BE CHARGED INITIALLY AND CHARGES TO CANCELLATION

You may modify your ROLE PLAYER PLAN (e.g., newbie, full status or principal, Seller, Buyer Photograther, Driver, Bank Agent, Property Valuator, Insurer Products, Conveyancing Attorney, Bridge Finance, Certfication Maintenance, Cosmetic Maintenance,), change your payment method or cancel your account at any time online (while logged into your account) or by sending a request by email to support@onshowapp.com. Such requests will not affect charges submitted before On Show App could reasonably act on such requests. However, you will not be eligible for a prorated refund of any portion of the fee paid for the then-placed role player. Your subscription is considered final by 12:00 p.m. Central Africa Time on the following day before the following week (the “Deadline”), and therefore you must cancel prior to the Deadline in order to not be charged for such subscriptions. You can resume or subscribe at any time after you cancel your subscription or cancel your account, respectively, but we reserve the right not to permit your re-order where we have previously elected to terminate your order

We reserve the right in our absolute discretion not to renew your order at any time without giving any reasons for our decision.

After placing your order through our standard order form on this Website, you will see in your online check out page how much you were charged for such order. Your order will cover only the Products we have confirmed. We will not be obligated to supply any other Products that may have been part of your order unless the dispatch of such Products has been confirmed in a separate confirmation.

Availability, Product and Services

Your order will be fulfilled by the delivery date provided in the confirmation or, if no delivery/services date is stated, then within 30 days of the date of the confirmation, absent the occurrence of a Force Majeure Event. If there is a Force Majeure Event, we are not liable for the cost of any compromised or failed services and products; however, we reserve the right to refund you for all or part of any such compromised or failed services as we see fit.

Terms and Condtions and Code Conduct for Real Estate Agents The Estate Agency Affairs Board (EAAB) is empowered by law (Act 112 of 1976) to protect consumers against unscrupulous estate agents and those agents who generally do not follow the Code of Conduct. Therefore, the EAAB has the responsibility to process all claims lodged against the Fidelity Fund by members of the public as a result of misconduct by estate agents.

In the event of a seller or buyer of property feeling uncomfortable with the way in which an estate agent has been conducting his or her business, the following guidelines should give a fair indication of what the state agent's duties and obligations are in terms of the Code of Conduct.

When a Fidelity Fund Certificate is issued for a role player (collectively "you", "yourself') you agree to;

1. GENERAL DUTY TO PROTECT THE PUBLIC'S INTEREST:

An Estate agent;

Shall not in the conduct of his business do or omit to do any act, which is contrary to the integrity of estate agents in general;

Shall protect the interests of his client at all times, with due respect for all the parties involved;

Never wilfully or negligently, fail to perform any work or duties with care and skill;

Shall comply with the Act and all regulations;

Never use a front to perform any duty, which would not be permissible for him to do as an estate agent;

Never deny equal services to any person for reasons of race, gender, creed or country of origin;

Never discriminate against a prospective purchaser on the grounds that such purchaser will not or is unlikely to, make use of financial assistance made available by a specific person or financial institution and which the estate agent offers to arrange on his behalf.

2. MANDATES

An Estate agent;

Never act without a mandate (sole or open mandate);

Never act on behalf of a prospective purchaser, unless the purchaser has given the mandate to act;

Never accept a sole mandate unless;

all the terms are in writing and signed by the client; and

the expiry date of the mandate expressed as a calendar date and specifically recorded on the mandate.

never accept a sole mandate which contains a provision conferring upon him;

an option to extend for a certain period after expiry; or

a mandate to continue to render the same estate agency services referred to in the sole mandate, unless-

the client has prior to signing the sole mandate, expressly consented in writing to the inclusion of such provision;

the document explains the reasons for and implications of such provision; and

both the client and the estate agent sign the document.

Never accept a mandate which confers power of attorney to act on behalf of the person conferring the mandate, unless the intention and effect is fully explained in the document;

Include or accept the benefit in a contract of sale of immovable property negotiated by him, where a sole mandate is directly or indirectly conferred upon him to sell the said property;

Never accept any mandate if his interest would compete with any obligations towards an existing client without first disclosing such interest;

Never knowingly or negligently make misrepresentations concerning the likely market value or rental income in order to obtain a mandate;

Never accept a mandate if it requires specialised skill or knowledge falling outside his field of competence;

Never accept a sole mandate unless;

The legal implications have been explained to the client should the client sell without his assistance;

The specific obligations in respect of marketing the property.

3. DUTY TO DISCLOSE

Convey to prospective purchaser all the facts concerning the property that are reasonably be within his personal knowledge;

If he conducts business in terms of a franchise, disclose clearly the that he operates as such state his name and the name of the franchisor;

If he conduct business under a trade name other than his own name, clearly disclose his full name in all correspondence and all documentation;

Never accept a mandate if it conflicts with a previously accepted mandate;

No estate agent shall purchase or lease for himself a property for which he has a mandate, without the consent of the person who granted the mandate;

4. DUTY NOT TO MAKE MISREPRESENTATIONS OR FALSE STATEMENTS OR TO USE HARMFUL MARKETING TECHNIQUES

Never publish an advertisement which could create the impression it was published by the owner;

Wilfully or negligently make any false statements (oral or written);

Claim to be a specialist with regards to any estate agency service, if false;

Market a property at another price other than the agreed upon price as per the mandate;

Wilfully or negligently mislead or misrepresent any matter pertaining to the property;

Use any harmful or misleading marketing techniques to influence any person to confer a mandate to him;

Use any firm name which may cause confusion on the part of the public in respect of the nature of the business carried by him;

Never inform any person involved in the property transaction that an offer has been received, unless;

It is in writing;

Has been signed by the offeror;

And to his knowledge is a bona fide offer.

Never affix a sale or lease board to the property, unless;

The seller / lessor has given his written consent;

The estate agent has a mandate

5. DUTIES IN RESPECT OF OFFERS AND CONTRACTS

Always present an offer to the seller, unless you have been instructed by the seller not to;

Never present competing offers to a seller in such a way as to induce the seller to accept an offer without regard to the advantages and disadvantages of both;

Never amend a signed offer, prior to rejection or a written mandate without the consent of all parties involved;

Always explain the meaning and consequences of all the provisions of a contract prior to signature;

If an offer has or has not been accepted by the expiry date, he must inform the offeror;

Immediately, furnish every contracting party with a copy of the agreement of sale / lease agreement.

6. PROHIBITION AGAINST UNDUE INFLUENCE

Never without good cause, directly or indirectly solicit, encourage, persuade or influence and party or potential party to utilise or refrain from utilising;

The services of a particular attorney, conveyancer or firm of attorneys;

The services or financial assistance offered by any financial institution;

The financial assistance offered to such party by any person.

7. REMUNERATION

No agent shall stipulate or demand or receive directly or indirectly any remuneration, commission or benefit arising from a pending or completed contract which is subject to -

A suspensive condition, until such time that the condition is fulfilled

A resolutive condition, during this time the transaction may fall away as a result of the resolutive condition provided that the following does not apply;

Good cause exists;

The party liable for the payment of the remuneration consented to payment in a written document separate to the contract

Such document contains an explication of the implications and financial risks for such payment;

The document must be signed by the party and the estate agent

Never convey to a client or any other party to a completed or proposed property transaction that he is precluded by law from charging less than a particular commission of fee or that the commission / fee is prescribed by any law or anybody

Never introduce a prospective purchaser to the property or the seller, if he knows or has reason to believe that such a person has already been introduced to the seller or property by another agent

Never include any provision providing for the payment of the commission by the seller, regardless of the fact whether the purchaser is financially able to fulfil his obligations in terms of the agreement, unless;

Good cause exists

The seller, prior to signature of the contract or mandate consented in writing in a document executed independently of the said mandate

Such document contains an explication of the financial implications and risks

Such a document is signed by both the seller and the estate agent

Never include any clause negotiated by him, entitling him to deduct from any money entrusted to him in terms of the agreement, provided the a foregoing shall not be construed so as to prohibit the agent from making such deduction when the money is paid over by him to the party entitled.

8. TRUST MONEY AND INTEREST

Never solicit or influence any person entitled to trust funds in the agents possession to pay the estate agent directly or indirectly any interest on monies deposited

Before any money is received in the trust account, it must be disclosed to the parties that unless they agree in writing to whom the interest earned on such money must be paid, the interest accrue to the Estate Agents Fidelity Fund.

Any money in trust must be invested at the best interest rate available in the circumstances at the bank or building society where he normally keeps his trust account

The full amount of interest must be paid over to the party entitled to it

Never include any provision providing for payment to the seller, prior to registration of transfer of the property in the purchasers name, unless;

Good cause exists

The purchaser has prior to signature of the contract, consented in writing in a document executed independently of the contract of such payment

Such a document explains the implications and financial risk of such payment

Signed by the seller, purchaser and the estate agent

9. CONFIDENTIALITY

No agent shall without good cause divulge to any third party any confidential information obtained by him concerning the business affairs, trade secrets or technical information of a client or party to a transaction

10. VICARIOUS RESPONSIBILITY

Every estate agent who is a sole proprietor of an estate agency or a partner in a partnership or a director of a company carrying on the business of an estate agent shall be responsible for any contravention of or failure to comply with this code of conduct by any other partner, director, or by any estate agent in the service of such sole proprietorship, partnership, company or close corporation, unless he has prior to such contravention or failure to comply taken all reasonable steps to prevent such contravention or should have prevented the contravention

Referrals You agree to share your On Show App referral links with your own personal connections only via email, your own social media accounts, and personal blogs where you are the primary content owner. Public distribution on sites where you are not the primary content owner, e.g. On Show App’s social media pages and websites, is not allowed. We reserve the right to suspend your account at any time.

Risk and Title Once the Products are delivered to you, ownership and the risk of loss passes to you. Following delivery, you, and not On Show App, are solely responsible for the proper preparation, property listings "stock", property sales "sold properties" and storage of the Product. By ordering any of our Products, you agree to use our Products at your own risk.

Price and Payment The prices for our Products and delivery, if any, will be as quoted on this Website from time to time, except in cases of obvious error. Applicable sales VAT will be included at checkout. Our prices may change from time to time, but changes will apply only to orders that are confirmed after the changes are stated on our Website.

Payments must be made by Electronic Transfer "EFT". We reserve the right to change the available payment methods at any time. When you sign up for a new Product, we will immediately invoice your email address you subscribed with.

Although we make reasonable efforts to provide accurate pricing information and Product descriptions, pricing mistakes, typographical errors or mistakes regarding Product availability may occur. We reserve the right to correct such mistakes and errors. We cannot guarantee that information displayed on the Website is 100% accurate. If a Product is listed at an incorrect price or a Product description is inaccurate, we have the right, in our sole discretion, to reject any order or to cancel any orders placed for that Product. In those circumstances, if your Bank Transfer has already been submitted, we will issue a credit within a commercially reasonable amount of time.

Order Limitations We reserve the right to limit, in our sole discretion, the quantities of any product that may be purchased on a per person or per order basis.

Our Refund Policy After you accept delivery of a Product from us, if you are not 100% satisfied with the Product (because it is defective or otherwise), you may request a On Show App credit redeemable through your account for the future purchase of a Product of equal value thereto (a “Credit”) or a refund therefor within seven days of delivery by sending an email to support@onshowapp.com. If part of a Product is defective, we reserve the right to decide in our discretion whether we will provide you with (A) a Credit or a refund in an amount equal to the value of the defective portion(s) or (B) a Credit or a full refund in an amount equal to the full value of the Product. The full refund option does not apply to orders larger than R 1490.00 and we reserve the right to reject requests deemed to be fraudulent.

If you refuse delivery of a Product from us because you canceled the order prior to the Deadline for the order, and you are able to provide documentary evidence of such cancelation (for instance, a time-stamped email), we will process a Credit or a full refund (including any applicable delivery charges) as soon as practicable and, in any case, within 30 days of your cancelation request.

If you refuse delivery of a Product from us for any other reason, we will notify you within a reasonable period of time whether you are entitled to a Credit or a refund (and, if so, the amount) by phone or e-mail. If we determine that you are entitled to a Credit or a refund, we will process such Credit or refund within 30 days of communicating our decision to you.

We provide refunds using the same method that you used to pay for your purchase.

Limited Product Warranty; Product Disclaimers And Liability Limitation We warrant to you that any Product purchased from us through this Website will, on delivery, conform with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied. If you feel that we have not met the warranty in the previous sentence, you may request a refund pursuant to our refund policy, as outlined above.

EXCEPT AS EXPRESSLY PROVIDED IN THE PRECEDING PARAGRAPH, WE HEREBY DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL IN NO EVENT BE LIABLE FOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM THE PRODUCTS.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR MAXIMUM AGGREGATE LIABILITY ARISING OUT OF THE PRODUCTS OR THIS WEBSITE WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCTS. THIS WILL CONSTITUTE OUR SOLE LIABILITY, IF ANY, REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY.

Events Outside Our Control We will not be liable or responsible for any failure to perform or for any delay in performance of any of our obligations under an order that is caused by events outside our reasonable control (“Force Majeure Event”).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

- Strikes, lock-outs or other industrial action; - Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; - Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; - Impossibility of the use of public or private telecommunications networks; and - The acts, decrees, legislation, regulations or restrictions of any government. Our performance under any order is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable efforts to bring the Force Majeure Event to a close or to find a solution by which our obligations under the order may be performed despite the Force Majeure Event.

Availability and Delivery Your order will be fulfilled by the delivery date provided in the confirmation or, if no delivery date is stated, then within 30 days of the date of the confirmation, absent the occurrence of a Force Majeure Event. If there is a Force Majeure Event, we are not liable for the cost of any compromised or failed deliveries; however, we reserve the right to refund you for all or part of any such compromised or failed deliveries as we see fit.